We care about your privacy

1. Who This Policy Applies To

This policy applies to all Myndland users who are at least 18 years old.
Users under 18 must obtain parental or guardian consent before using the service.
We do not knowingly collect data from individuals under 13.

2. Information We Collect

2.1 Information You Provide

• Chat history
• Chat input and conversations
• Account information such as email or name (if applicable)
• Feedback or survey responses

2.2 Information Collected Automatically

• Device information: type, operating system, browser, language settings
• Usage data: session times, features used, frequency of use

2.3 Information from Third Parties

We collect third-party information only when you use Myndland through an institution that provides us access.
In such cases, additional terms may apply.

3. How We Use Your Data

• Provide personalized self-reflection and emotional support
• Maintain and improve app functionality and performance
• Generate usage summaries and insights for your benefit
• Conduct anonymized research and analysis
• Ensure security and monitor misuse of the service

4. AI and Data Use

Myndland uses AI to generate conversational responses.
We process your input through generative AI systems and monitor it for quality and safety.
We do not sell your data or use it for advertising.

5. Data Sharing and Disclosure

Your identifiable data is not shared with third parties except when:

1. You give explicit consent
2. It is shared with service providers under strict confidentiality agreements
3. Required to comply with legal obligations
4. Necessary to prevent potential harm or in an emergency

6. Data Storage and Retention

Your data is stored securely on encrypted servers and retained only as long as needed for service delivery and improvement.
You may request deletion of your data at any time.

7. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal data
• Opt out of features like usage summaries or insights
• Withdraw consent to data processing

To exercise these rights, contact us at [Contact Email].

8. Security Practices

We safeguard your data with encryption, access controls, and secure coding practices.
While no system is completely secure, you are responsible for protecting your login credentials.

9. Use by Children

Myndland is not intended for children under 13.
Any data collected from a child without proper consent will be deleted immediately.

10. International Users

We may process your data in countries outside your residence, including those with different data-protection laws.
By using Myndland, you consent to these transfers in compliance with applicable law.

11. Changes to This Policy

We may update this Privacy Policy periodically.
Changes will be posted in the app and take effect upon publication.
Please review this policy regularly.

12. Contact Us

For privacy-related questions or requests, reach us at:
[Contact Email]. Email: myra@myndland.com